Privacy

Daysome privacy policy

This policy covers Daysome, the daily plan shown on an iPad or tablet for someone in the early stages of dementia. On the home screen its icon reads My Day. It's published by Multizone Limited, and it's short because there's little to say.

Last updated 8 October 2026.

The short version

On its own, the Daysome app keeps everything on the tablet. There's no analytics, no crash reporting, no advertising and no tracking, and nothing about the person it's for ever leaves the device.

Two things are your choice, and each sends only what it needs:

• The weather. If you name a town in the settings, the app asks a weather service for that town's temperatures. Nothing else is sent.
• A household plan. If you connect the tablet to a household on daysome.org, so family can change the day from their own phones, the day is stored on our server in the United Kingdom, and the people in the household have accounts there.

Without either, the app sends nothing about you or your household anywhere.

What the app keeps on the tablet

The day itself: the routine (what happens, at what time and on which days), the family's lists of meals and which one is chosen for each day, the note for today, any special days, the town for the weather if you named one, and the four-digit PIN for the settings screen.

There's no field for the person's name, date of birth or anything about their health, and the app never asks. The words in the day are the family's own: what they choose to type is up to them.

All of it is kept in the space iOS and Android set aside for the app, and it's removed when the app is deleted.

What the app deliberately doesn't store

No name field, no date of birth, no address, no diagnosis, and nowhere to record medicines.

That's a design rule rather than an oversight. You might choose to add a reminder of your own to the day, in your own words and at a time you pick, but the app never asks what medicines anybody takes, or how much. Storing less means there's less to lose, and it keeps the household's information well clear of the sensitive categories UK data protection law treats differently. This doesn't change when a tablet is connected to a household.

The weather

The display can say what sort of day it is, such as "warmer than yesterday, rain later". It's off until somebody types a town's name in the settings.

To find the town, the name you type is sent to Open-Meteo, a weather service. After that, every few hours, the app sends Open-Meteo the town's map position, rounded to about a kilometre, and gets back temperatures and the chance of rain. The sentence on the screen is written by the app from those numbers.

The app never asks the tablet where it is: it has no location permission. No identifier, household or account goes with the request. Like any website, Open-Meteo sees the internet address the request comes from; it says it uses that only to run and protect its service, and doesn't link it to anybody. Clear the town in the settings and the requests stop.

Connecting to a household

A household plan lets family members and carers change the day from their own phone or computer, on daysome.org, and show the same day on up to three tablets. It starts with a free trial. None of this happens unless somebody chooses to connect the tablet.

What the household holds. What the family types: the routine and its times, the meal lists, the day's menus, the note for today and any special days, in the household's own words, and the household's name. It's stored on a server we run in the United Kingdom. The tablet keeps its own copy, so the display carries on with no network.

What the tablet sends. A code to connect, then the day as it changes, and a short signal saying the tablet is on, when it was last touched and which version of the app it's running, so the family can see it's working. We keep only the latest signal, not a history. No location, photos or contacts, and nothing from anywhere else on the device.

Accounts. Somebody who connects a tablet, or accepts an invitation to a household, has an account on daysome.org holding their name, email address and password, and their place in each household they belong to. A household's owner decides who's in it and can remove anybody, including a tablet. You can also ask for an account from the Daysome app on the tablet. We then email you a link to finish, and keep the request (your email address and a scrambled form of your internet address, used only to limit repeated requests) until a week after the link expires."

Paying for the plan. The plan is bought in the app, and Apple, Google or Amazon take the payment, so we never see card details. We use RevenueCat to read the store's receipt and tell our server the household has paid. When the plan screen is opened, and while a tablet is connected, the app talks to RevenueCat about the purchase: it sends the household's identifier (a random code, not a name), the store's receipt, and technical details such as the app version and the tablet's operating system. RevenueCat processes this on our instructions and for no purpose of its own. Its servers are in the United States, and that transfer is covered by the data protection terms in our contract with it.

Leaving, and deleting

To remove a tablet from its household, use Remove this device on the tablet's Connect screen, or ask the household's owner to remove it from daysome.org. The tablet keeps its day and stops following the household.

To delete your account, use the account page on daysome.org, also linked from the Connect screen. You'll be shown what happens to each household first: one where you're the only member is deleted with everything it holds; one with other members carries on, and if you were its only owner, it passes to another member. Or ask us and we'll do it.

To delete everything on a tablet, delete the app.

Permissions

Notifications, on iPad and Android, only if a carer turns on Even in another app under Make a sound in the settings, so the chime can be heard while another app is open. The notifications are made on the tablet itself, from the day it already holds; nothing is sent to us or anybody else to make them.

Apart from that, on iPad, Daysome asks for no permissions.

On Android tablets it uses network access, and starts when the tablet does, which Android allows without asking. Two more help a tablet that's left on all day keep good time:

• Alarms and reminders, so the day changes on the minute. Older versions of Android allow it; on newer ones it's off until somebody turns it on in the tablet's settings, and without it the app is a minute or two late.
• Display over other apps, the only way Android lets an app bring itself back to the front when something starts. The app asks for it only when a carer turns that option on in its settings. Daysome doesn't draw over other apps.

No camera, microphone, location, contacts, calendar or storage access, on any device.

Children and vulnerable adults

Daysome is chosen and set up by a family member or a carer, not by the person whose day it shows, and it isn't directed at children. The person never needs an account, and nothing on their display mentions accounts, plans or payments.

This website

Everything above is about the app and the household plan. This section is about the rest of daysome.org, which collects information when you fill in a form, because a form has to.

Reading the site collects nothing. There's no analytics, no advertising and no tracking. The only cookies are there to keep you signed in and get you where you were going. One keeps you signed in for the visit and goes when you sign out. If you tick Remember me, another keeps you signed in on that browser for up to 60 days, or until you sign out. And if you start connecting a tablet, or accepting an invitation, before you have an account, a third remembers that for a day, so the site can take you back to it once you've signed in.

What the forms collect

Three forms: one to apply to be a tester for a version of the app before it is released, one to ask us for help, and one to ask for updates about Daysome. Between them they collect your name, your email address, which device you use, and whatever you choose to write to us.

We use the data you give us in these forms to reply to you, to send you the test build if you have asked for one, and to send you updates or news if you have asked for them. Nothing more.

Every form is confirmed by email. When you submit one we send a message with a link in it; nothing is kept and no reply is sent until you follow it. If you never do, the submission is discarded. That is deliberate: it means an address only reaches our list if the person who owns it says so. When you confirm, we keep a note of when you did, the wording you agreed to, and the internet (IP) address it came from, as evidence that you asked.

What we deliberately do not ask

Nothing about the person the app is for. Not their name, not their diagnosis, not what stage they are at, not what they take.

The app is built to avoid that information — it holds times and the words a family chose, and not one thing about the person — and it would be a poor sort of care to collect on a web form what we took trouble to keep off the tablet. If you tell us anyway in a message, we will use it to answer you and delete it with the rest.

What we will email you, and what you can turn off

Updates about Daysome. A test build is ready, a release is out, something you reported is fixed. If you have asked to test the app or asked us for help, these come with it, because there is no point being on a test you cannot be told about. Anyone can also ask for them on our updates page. They are only ever about this app, and there are not many of them.

News about Daysome and other Multizone apps. Optional, off unless you ask for it, and never a condition of getting help or a place on the test.

Every email we send carries a one-click unsubscribe, and you can always just ask us. Unsubscribing from the news does not take you off the test; leaving the test stops the updates. Having an account does not sign you up for either: the only emails an account gets are invitations and password resets.

If you make an account

Registering creates an account holding your name, email address and password. It's what lets you join a household and change its day, as described above. You can delete it yourself from the account page at any time, or ask us to.

When you agree to this policy as you register, or as you accept an invitation, the site records that you did, with the internet (IP) address and the name of the browser you used, as evidence of that agreement. It's kept with your account and deleted with it.

Who else sees it

Our email is sent through Postmark, which delivers it and handles unsubscribes. Purchases of the household plan are checked by RevenueCat, as described above. Both process information on our instructions and for no purpose of their own. Their servers are in the United States, and those transfers are covered by the data protection terms in our contracts with them.

Apple, Google and Amazon take payment for the plan under their own privacy policies, and Open-Meteo answers the weather requests as described above.

Nobody else. We don't sell anything to anybody.

How long we keep it

Your rights

You can ask us for a copy of what we hold about you, ask us to correct it, ask us to delete it, or object to what we are doing with it. Ask at the address below and we will answer within a month.

Multizone Limited is registered with the Information Commissioner's Office as a data controller, registration number ZA366637.

If you are not satisfied with how we have handled something, you can complain to the ICO at ico.org.uk. We would rather you told us first, but you do not have to.

Contact

We aim to answer emails to This email address is being protected from spambots. You need JavaScript enabled to view it. within two working days.

Daysome is made by Multizone Limited, Mobile apps, software and product management consulting since 1998. Registered in England and Wales, company no. 3504416. Leatherhead, KT23 4JY, United Kingdom